Terms of Use
Effective date: May 19, 2026.
SuppleSense is a service of ELMMLY LLC. These Terms of Use (the "Terms") are a contract between you and ELMMLY LLC ("ELMMLY," "SuppleSense," "we," "us," or "our") governing your access to and use of the SuppleSense mobile application, the website at www.supplesense.app, and any related online services that link to these Terms (collectively, the "Services"). By accessing or using the Services, you agree to these Terms and acknowledge that you have read and understood our Privacy Policy. If you do not agree, do not use the Services.
PLEASE READ THESE TERMS CAREFULLY. SECTION 14 CONTAINS A MANDATORY INDIVIDUAL ARBITRATION AGREEMENT AND A CLASS ACTION AND JURY TRIAL WAIVER. UNLESS YOU OPT OUT UNDER SECTION 14.2 WITHIN 30 DAYS OF FIRST ACCEPTING THESE TERMS, DISPUTES BETWEEN YOU AND US WILL BE RESOLVED EXCLUSIVELY THROUGH INDIVIDUAL ARBITRATION, AND YOU WAIVE YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.
THE SERVICES ARE A CONSUMER WELLNESS TOOL. THEY ARE NOT MEDICAL ADVICE, MEDICAL DIAGNOSIS, OR MEDICAL TREATMENT, AND THEY ARE NOT DESIGNED OR INTENDED FOR EMERGENCY USE. IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY, CALL 911 OR YOUR LOCAL EMERGENCY NUMBER IMMEDIATELY.
1. The Services
The Services let you log supplements, dosages, schedules, subjective ratings, and free-text notes, and optionally share biometric data from Apple Health or Health Connect. SuppleSense applies a deterministic statistical method to your own log to surface patterns, and uses a large-language-model provider to phrase those patterns in plain language. The Services are intended for personal, non-commercial use.
2. Not medical advice
The Services are not a substitute for the independent judgment of a licensed clinician. The information presented by the Services does not create a clinician-patient relationship between you and SuppleSense and is not a diagnosis, prescription, treatment, or recommendation. Statistical observations from your log do not establish causation. Talk with a qualified clinician before starting, stopping, or changing any supplement, peptide, hormone, or prescription medication, and before relying on the Services in connection with any medical condition.
3. Eligibility
You may use the Services only if you are at least 18 years old and able to form a binding contract under applicable law. By using the Services, you represent that you meet these requirements. The Services are not available to users we have previously suspended or removed.
4. Account and security
You create an account by signing in with Apple, Google, or a magic link sent to your email address. You are responsible for keeping your authentication credentials secure and for all activity that occurs on your account. Notify us promptly at security@supplesense.app if you suspect unauthorized access. We may suspend or terminate your account at our discretion if you violate these Terms, with or without prior notice. You may delete your account at any time from within the Services.
5. Beta features
From time to time we make features available on a preview or early-access basis ("Beta Features"). BETA FEATURES ARE PROVIDED "AS IS" FOR TESTING AND EVALUATION. WE MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THEIR PERFORMANCE, QUALITY, OR AVAILABILITY, AND THEY MAY BE CHANGED OR DISCONTINUED AT ANY TIME. During the SuppleSense beta period, the entire Services are considered Beta Features unless we expressly indicate otherwise.
6. Acceptable use
Except where prohibited by applicable law, you will not, and will not enable any third party to: (a) reverse engineer, decompile, or attempt to derive the source code of the Services or any underlying algorithms; (b) access the Services through automated means or scrape any content from the Services, except that public search engines may index public pages in accordance with our robots.txt file; (c) interfere with the operation, integrity, or security of the Services; (d) resell, sublicense, or commercially exploit the Services or any part of them; (e) use the Services to develop a competing product, for benchmarking, or for competitive analysis; (f) use the Services in violation of any applicable law or any right of any person; (g) upload viruses, worms, or other malicious code; (h) collect or harvest personal information about other users; or (i) impersonate any person or misrepresent your affiliation with any person or organization.
7. Your content
You retain ownership of the supplements, dosages, ratings, notes, and other content you submit to the Services ("Your Content"). You grant SuppleSense a non-exclusive, royalty-free, worldwide license to host, store, reproduce, and process Your Content solely to provide and improve the Services, in accordance with our Privacy Policy. You represent that Your Content does not violate any law or infringe any third-party right, and that you have obtained any consents required from third parties whose information you choose to include in Your Content.
8. AI-generated output
Some parts of the Services use a large-language-model provider to phrase statistical findings in plain language ("Output"). DUE TO THE NATURE OF LANGUAGE MODELS, OUTPUT MAY BE INACCURATE, INCOMPLETE, OR MISLEADING. YOU MUST EVALUATE OUTPUT BEFORE ACTING ON IT, AND YOU MUST NOT RELY ON OUTPUT IN PLACE OF ADVICE FROM A LICENSED CLINICIAN. Output is generated from the statistical findings computed over Your Content; the underlying mathematics is deterministic, but the natural-language phrasing is probabilistic. Our agreements with language-model providers contractually prohibit the use of your inputs or outputs to train the provider's models.
9. Subscriptions and billing
Some features of the Services are free; others require a paid subscription. Subscriptions are billed through the Apple App Store, the Google Play Store, or a third-party subscription-management provider, and are subject to that provider's terms. Your subscription automatically renews at the end of each billing period unless you cancel it at least 24 hours before renewal. You can cancel or change a subscription from the account settings of the store through which you purchased it. Except where required by law, all fees are non-refundable. We may change pricing or features on reasonable notice; changes will take effect at the start of the next billing period. You are responsible for all taxes associated with your purchases other than taxes based on our net income.
10. Apple and Google app stores
iOS App.If you obtained the SuppleSense application from the Apple App Store, these Terms are between you and SuppleSense only, and not with Apple, Inc. ("Apple"). Apple has no responsibility for the application or its content. Your use of the application must comply with the Apple Media Services Terms and Conditions. If the application fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the application. Apple is not responsible for addressing any claims relating to the application, including product-liability, legal-or-regulatory, and consumer-protection claims. In the event of any third-party claim that the application infringes that third party's intellectual property rights, SuppleSense (not Apple) is solely responsible for the investigation, defense, settlement, and discharge of any such claim. You acknowledge that Apple and its subsidiaries are third-party beneficiaries of these Terms as they relate to your license of the application, and that Apple has the right to enforce these Terms against you as such a beneficiary.
Android App.If you obtained the SuppleSense application from the Google Play Store, these Terms are between you and SuppleSense only, and not with Google LLC ("Google"). Your use of the application must comply with the then-current Google Play Terms of Service. Google is only a distributor of the application; SuppleSense, not Google, is solely responsible for the application. Google has no obligation or liability to you with respect to the application or these Terms. You acknowledge that Google is a third-party beneficiary of these Terms as they relate to the Android application.
11. Intellectual property
SuppleSense and its licensors own the Services, including all software, algorithms, models, content, designs, trademarks, and other intellectual property in or made available through the Services, other than Your Content. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for your personal, non-commercial use. All rights not expressly granted are reserved. If you provide us with suggestions or feedback about the Services, you grant us a perpetual, irrevocable, royalty-free license to use that feedback without obligation to you.
12. Copyright complaints (DMCA)
We respond to notices of alleged copyright infringement that comply with the U.S. Digital Millennium Copyright Act. If you believe content available through the Services infringes your copyright, please send a notice to privacy@supplesense.app including: (a) a physical or electronic signature of the person authorized to act on behalf of the copyright owner; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the allegedly infringing material and information sufficient to allow us to locate it; (d) your contact information; (e) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act on behalf of the owner. Misrepresentations may subject you to liability. We will, in appropriate circumstances, terminate the accounts of users we determine to be repeat infringers.
13. Disclaimers; limitation of liability
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR- FREE, OR SECURE, OR THAT ANY STATISTICAL FINDING OR OUTPUT IS ACCURATE, COMPLETE, OR USEFUL FOR ANY PARTICULAR PURPOSE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SUPPLESENSE OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUES, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM AND (B) ONE HUNDRED U.S. DOLLARS ($100). THESE LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER THEORY.
Some jurisdictions do not allow the exclusion of certain warranties or limitations on certain damages, so the above limitations may not apply to you to the extent prohibited by applicable law.
14. Governing law, arbitration, class-action waiver
14.1 Governing law. These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. The Federal Arbitration Act, 9 U.S.C. §§ 1–16, governs the interpretation and enforcement of Section 14.2.
14.2 Arbitration agreement.You and SuppleSense agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services (each, a "Claim") exclusively through binding individual arbitration administered by JAMS under its then-current Streamlined Arbitration Rules and Procedures, except that either party may bring an individual action in small-claims court for any Claim that qualifies. Before initiating arbitration, you must first send written notice of the Claim to privacy@supplesense.app and give us sixty (60) days to attempt to resolve it informally. The arbitration will be conducted in the U.S. county where you reside or, by mutual agreement, another location. The arbitrator will have exclusive authority to resolve any dispute about the scope, interpretation, applicability, enforceability, or formation of this arbitration agreement.
14.3 30-day opt-out. You may opt out of this arbitration agreement by sending an email to privacy@supplesense.app within thirty (30) days of first accepting these Terms, stating your full legal name and your intent to opt out. Opting out will not affect any other part of these Terms.
14.4 Class-action and jury-trial waiver. YOU AND SUPPLESENSE EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO BRING OR PARTICIPATE IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may award relief only on an individual basis and may not consolidate or join the claims of more than one individual.
14.5 Equitable relief. Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of its intellectual property rights, confidential information, or data-security interests. For any other dispute that is not subject to arbitration, the state and federal courts located in San Francisco County, California will have exclusive jurisdiction.
15. Indemnification
You will indemnify, defend, and hold harmless SuppleSense and its officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of these Terms; (b) Your Content; (c) your violation of any applicable law or any right of any third party; or (d) your use or misuse of the Services.
16. Export controls and sanctions
You will comply with all applicable U.S. and foreign export- control and economic-sanctions laws, including the Export Administration Regulations and regulations of the U.S. Department of the Treasury Office of Foreign Assets Control. You represent that you are not located in, ordinarily resident in, or organized under the laws of any jurisdiction subject to comprehensive U.S. sanctions, and that you are not listed on any U.S. government list of restricted or prohibited parties.
17. Changes to these Terms
We may update these Terms from time to time. When we do, we will revise the effective date at the top. If a change materially affects your rights, we will provide additional notice through the Services or by email before the change takes effect. Your continued use of the Services after the effective date of an updated version constitutes your acceptance of that version.
18. General
These Terms, together with the Privacy Policy and any additional terms we present in the Services, are the entire agreement between you and SuppleSense regarding the Services. We may assign these Terms in connection with a merger, acquisition, financing, reorganization, or sale of assets; you may not assign these Terms without our prior written consent, and any attempted assignment in violation of this provision is void. If any provision of these Terms is held to be unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of that provision. Headings are for convenience only and do not affect interpretation.
19. California residents
Under California Civil Code Section 1789.3, California residents may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Boulevard, Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
20. Contact
For questions about these Terms, the Privacy Policy, DMCA notices, or arbitration notices, contact privacy@supplesense.app. For security concerns, contact security@supplesense.app. For our plain-language summary of how we handle your data, see Trust.